If you happen to reach our voice mail during regular business hours, we are helping another patient in the office. Please leave a message and we will get back to you as soon as possible.
For information on our Telephone Policies see our FAQ’s.
WHAT TO DO IN THE EVENT OF AN URGENT/EMERGENCY SITUATION WHEN THE OFFICE IS CLOSED
If you have an emergency, always dial 911 for immediate help. We recommend the Rancho Springs Medical Center ER in Murrieta for pediatric patients, 951-696-6161.
If your medical situation is urgent, you can go to any Urgent care for services.
Once you are registered as a patient, you will be invited to join the Patient Portal which is a secure method of communicating with us rather than email.
For our existing patients, Dr. Ruiz can be reached at 951-587-5537 for urgent after-hours calls that cannot wait until the next business day.
Please see details under FAQs.